ShareWine encourages both buyers and sellers to respond to each other as soon as possible, and most people do. There may be situations that prevent immediate response, and we ask both sellers and buyers to show understanding for this, for example, during holidays and classic vacation weeks.
If the Buyer has not yet paid
ShareWine sends regular payment reminders to the Buyer to complete the payment for the transaction. If the Buyer has not paid within 4 business days, we recommend contacting the Buyer. If you do not receive a response, you can contact ShareWine, and we will try to get in touch with the Buyer. Write to us at hello@sharewine.com