Buyers Guide

General

• Why should I buy wine on ShareWine?
• How do I follow an auction?

Bidding

• Why did my automatic bid go directly to the maximum amount?
• How do I bid?
• What is an automatic max bid and how does it work?
• Can I bid in the last seconds?
• I would like to undo or delete a bid.
• There are two identical bids. How is that possible?

Completing a purchase

• ShareWine WineHub
• What delivery time should I expect?
• How do I arrange delivery or pickup with the seller?
• Which payment options do I have?
• What should I do if the seller does not respond to my messages?